Returns and Exchanges

 

Please mail exchanges and returns to:

Gault&Millau Australia
45 Hume St
Crows Nest NSW 2065
T +612 9437 0438
F +612 9437 0288
E info@gaultmillau.com.au

Refund Policy

If you are not happy with a purchase from Gault&Millau Australia, we will gladly refund your order. Simply return the item undamaged along with your sales invoice within 14 days of delivery. Be sure to allow up to 5 working days for your refund to be processed once the returned goods have been received. Delivery and packaging charges are not refundable unless the return is a result of an error on our part. Refunds are not possible for custom orders.

The exchange of damaged or faulty products

If you receive a damaged or faulty product from Gault&Millau Australia, we will gladly exchange it upon receiving the returned product. Simply pack the whole item along with your sales invoice within 14 days of delivery. Delivery charges are not refundable. Any goods received after 14 days will not be exchanged. All returns are to be sent to the above address.